Our hosting provider recently experienced a hardware issue that resulted in some data loss in servers at their data center. This has affected access to certain services and some files that were stored on the impacted systems.
No Data Breach Occurred
This issue was strictly a hardware failure at our hosting provider. No unauthorized access or data breach took place, and no data was exposed to any third party.
Our team is actively working to restore all services. Clients who have been directly impacted by data loss will be contacted individually with further details and any steps that may be needed on their part.
We appreciate your patience and understanding as we work through this. If you have any immediate questions or concerns, please don't hesitate to contact our support team.