Date & Time:
11/23/2021 - 1:00 pm (ET)
Recording available until 01/22/22
Details: This session is being conducted using our online training platform, AJJCSTraining.com.
One of the most important skills any affordable housing manager can possess is the ability to interview applicants and residents and obtain the information required to determine eligibility – this is also one of the greatest weaknesses of most affordable housing managers. This training has been developed to address that weakness. This three-hour session focuses on the interview process and provides concepts and tools that will aid managers as they conduct their interviews. Techniques apply to all interview settings including initial eligibility interviews, interim certifications, and annual recertifications. The primary emphasis is on the initial eligibility interview since it is so critical to the housing process. The skills taught during this session will also assist managers in detecting fraud and in dealing with third parties when resolving discrepancies.
This course was created by A. J. Johnson, a nationally recognized leader in affordable housing compliance. A. J. is also the instructor for this course. This means you are not only being taught by an expert, but you also have the opportunity to easily interact with him. This is the perfect opportunity to get solid, accurate answers to your questions.
Our training platform is built on the premise that it should be easy to use, and work for you. Our webinars are conducted via Zoom, but you do not need a Zoom account to participate. You will be provided with a Meeting ID and Password. Joining the webinar is as easy as clicking a button, no more searching for emails with links, all of the information you need is in one place.
If you can't make it to the session at the scheduled time, or want to re-watch the session, you'll have access to the recorded version for 60 days after the session ends.
You'll still be able to get a certificate if you can't view the session live.
You will be provided your certificate the same day you take the course, and no action is required on your part. After the training, you will be emailed instructions for downloading your certificate.
Since this is a live webinar, you're able to ask your questions in real-time. There are options for asking your question publicly, or privately, so don't be shy, this is the perfect time to get answers to your questions.
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