Interviewing Techniques & Skills for Affordable Housing Managers

Session Information

Location:

Live Webinar

Date & Time:

10/07/2020 - 1:00 pm (ET)
Recording available until 12/06/20

Session Length:

3 hours

Registration Fee:

$80.00

Details: This session is being conducted using our online training platform, AJJCSTraining.com.

Description

Course description

One of the most important skills any affordable housing manager can possess is the ability to interview applicants and residents and obtain the information required to determine eligibility – this is also one of the greatest weaknesses of most affordable housing managers. This training has been developed to address that weakness. This half-day session focuses on the interview process and provides concepts and tools that will aid managers as they conduct their interviews. Techniques apply to all interview settings including initial eligibility interviews, interim certifications, and annual recertifications. The training has also been updated to include tips on conducting "virtual" interviews.  The primary emphasis is on the initial eligibility interview since it is so critical to the housing process. The skills taught during this session will also assist managers in detecting fraud and in dealing with third parties when resolving discrepancies.

Created & taught by A. J. Johnson

This course was created by A. J. Johnson, a nationally recognized leader in affordable housing compliance. A. J. is also the instructor for this course. This means you are not only being taught by an expert, but you also have the opportunity to easily interact with him. This is the perfect opportunity to get solid, accurate answers to your questions.

Quick & easy access

Our training platform is built on the premise that it should be easy to use, and work for you. Our webinars are conducted via Zoom, but you do not need a Zoom account to participate. You will be provided with a Meeting ID and Password. Joining the webinar is as easy as clicking a button, no more searching for emails with links, all of the information you need is in one place.

Rewatch the training session

If you can't make it to the session at the scheduled time, or want to re-watch the session, you'll have access to the recorded version for 60 days after the session ends.

You'll still be able to get a certificate if you can't view the session live.

Receive your certificate immediately

You will be provided your certificate the same day you take the course, and no action is required on your part. After the training, you will be emailed instructions for downloading your certificate.

Get answers to your questions

Since this is a live webinar, you're able to ask your questions in real-time. There are options for asking your question publicly, or privately, so don't be shy, this is the perfect time to get answers to your questions.

If you have any questions in the meantime, feel free to visit the Help Center to view our FAQs, tutorials, or to submit a support request. You may also send us an email at support@ajjcs.net.