Account activation is the first step in the process of sending files. It only needs to be completed once, but a new activation code can be generated if new credentials are needed
There are two ways to complete the activation process. An automated option, and a manual option.
To use the automated option, simply click the "Activate Your Account" button in the email you received that provides your activation code.
After clicking the "Activate Your Account" button in the email, a window will open and your activation code will be filled in automatically. All you need to do is click the "Submit" button.
After clicking "Submit" you will be provided with a success or failure message. If the activation process completed successfully, you will be provided with your username and password. If the process failed, you will be provided with an opportunity to input the activation code manually, as well as options to visit the Help Desk and/or open a support ticket.
To use the manual option, please visit the Clients page on our website and click the "Activate Your Account" option.
You will be presented with a form to enter your activation code. Once you have clicked submit, you will be presented with the success/failure messages mentioned previously.